Abstract:
Research Problem: Auckland’s population is ageing which will have a large impact on services in the city, including its public libraries. Auckland Libraries’ Te Kauroa – Future Directions document has a strong emphasis on children but no explicit section targeting older adults. In light of this, this study examines how the programmes and events offered by Auckland Libraries are meeting the needs of older adults.
Methodology: Eight staff members from five of Auckland’s public libraries were interviewed. Interviews were semi-structured and broken into sections which aligned with the summary of older adults’ needs which were discovered in the literature review.
Results: Although the majority of libraries do not deliberately target older adults, this is not necessarily required as many older adults are coming to programmes and events that are attractive as a variety of topics and activities are included. Programmes and events encourage interaction and discussion, and cultural and gender differences are recognised.
Implications: Because this is a small-scale study, the findings cannot be generalised. However, some libraries may find the results useful. Chinese older adults are attending early childhood programmes in the caregiver role for their grandchildren. Libraries have the opportunity to develop this phenomenon through inviting them to read stories in Chinese or through other initiatives. It is important that lifelong learning be a part of some programmes and events offered by Auckland’s libraries and that staff organising programmes and events are conscious of welcoming new-comers.
Future Research: Future research could examine the factors that influence whether men or other irregular library users attend programmes and events. Future research could examine how outreach programmes and meeting the needs of older adults.
