Abstract:
In the context of globalisation of business operations, multinational corporations base their decisions not only on financial and economic factors, but also on considerations of Corporate Social Responsibility, which addresses the social consequences of their activities in less developed countries. Eager to further integrate in the world economy, Vietnam has also put increased emphasis on compliance of Vietnamese firms with International Labour Standards and especially the Codes of Conducts established by Multinational Companies. However, Vietnamese companies typically lack the knowledge on how to implement labour practices that are in compliance with these standards and codes. Therefore, training organisations provide knowledge and skills on labour standards to assist manufacturers in meeting the labour compliance requirements of their buyers. But, also with regard to Vietnam's National Labour Law untrained trade union officers lack understanding of how effective industrial relations can help to contain currently emerging labour conflicts and strikes. It is essential to understand line factors determining training on labour standards, when implementing an effective labour standard training programme in a developing country like Vietnam.
This research aims to identify and analyse the factors that influence labour standards training programmes in the Vietnamese textile, garment and footwear industry. Multiple training programmes were identified for a case study approach and 15 structured, in-depth interviews conducted with training experts employed at training providing organisations. Chang's High-IMPACT Training Model, was used to assess whether a holistic approach, incorporating each of the model's elements, has been applied in the design and implementation of these training programmes. In doing so, this study reveals factors of the factory, country and industry environment that affect training on labour standards in the selected industry. Furthermore, this study presents suggestions for improvements from training experts in the field.
