Developing Digital Capability: What archivists can learn from the GLAM sector

Abstract

Background: Although commentators in the archives profession have observed a paradigm shift during past 30 years, there has been very little formal research about how archivists can develop their digital capability to successfully engage with the emerging digital paradigm.

Methodology: This qualitative research conducted semi-structured interviews with seven members of the GLAM sector in New Zealand and Australia to identify: the necessary skills for engaging in the digital paradigm; how participants approached the development of their own digital capability; and how their organisations could support this.

Results: Archivists need to approach the development of digital capability in relation to their existing knowledge. To support this, professional associations need to understand the needs of members at various levels of capability, and workplaces need to support an environment that actively resources digital capability development.

Implications: Archivists and archives organisations could look outside of their profession and sector for examples of how successful digital capability development can be implemented. Further specific research about the implementation of digital maturity frameworks in archives organisations would be a beneficial next step. In addition, a larger quantitative study about the soft skills for digital capability would be useful for archives organisations developing resources for their members.