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Students' natural use of language for academic library concepts

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dc.contributor.author Fitchett, Deborah Jane
dc.date.accessioned 2014-06-08T22:51:35Z
dc.date.accessioned 2022-07-06T22:22:21Z
dc.date.available 2014-06-08T22:51:35Z
dc.date.available 2022-07-06T22:22:21Z
dc.date.copyright 2006
dc.date.issued 2006
dc.identifier.uri https://ir.wgtn.ac.nz/handle/123456789/18831
dc.description.abstract Library jargon is a barrier to users in their interactions with library staff and systems. Comprehension testing has shown that many students do not understand common library jargon. Usability testing and preference testing have successfully sought user feedback in order to develop more user-friendly interfaces. In this study into language preferences, a questionnaire was based on 20 concepts taken from New Zealand university library websites. Participants were asked to label these concepts with terms of their own choosing. New Zealand university summer school coordinators were asked to forward a URL for the web-based questionnaire to students in their classes. Fifty valid responses were received. Concepts that were central to students' library experiences were labelled with as few as 4 different terms, while less central concepts were labelled with more than 30. Library jargon was an important influence on students' choice of terminology. For many concepts, however, students used terms that had not been found on library websites. Further research is recommended into a broader range of concepts, and into whether user-derived terminology outperforms library jargon in whole-library context usability testing. en_NZ
dc.format pdf en_NZ
dc.language.iso en_NZ
dc.publisher Te Herenga Waka—Victoria University of Wellington en_NZ
dc.rights CC- BY en_NZ
dc.subject library jargon en_NZ
dc.subject preference testing en_NZ
dc.subject academic libraries en_NZ
dc.title Students' natural use of language for academic library concepts en_NZ
dc.type Text en_NZ
vuwschema.contributor.unit School of Information Management en_NZ
vuwschema.subject.anzsrcfor 080706 Librarianship en_NZ
vuwschema.subject.anzsrcseo 970108 Expanding Knowledge in the Information and Computing Sciences en_NZ
vuwschema.type.vuw Masters Research Paper or Project en_NZ
thesis.degree.discipline Library and Information Studies en_NZ
thesis.degree.grantor Te Herenga Waka—Victoria University of Wellington en_NZ
thesis.degree.level Masters en_NZ
thesis.degree.name Master of Library and Information Studies en_NZ
vuwschema.subject.anzsrcforV2 461006 Library Studies en_NZ
vuwschema.subject.anzsrctoaV2 280115 Expanding knowledge in the information and computing sciences en_NZ

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