Elias, Arun Abraham2012-10-092021-03-112012-10-092021-03-112009https://ir.wgtn.ac.nz/handle/123456789/1705pdfen-NZCertificate in Management Studies ProgrammeCMSP804: Certificate in Management Studies Programme: Operations and Services ManagementTextCMSP804CMSP 804examOperations and Services Management