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Students' natural use of language for academic library concepts

dc.contributor.authorFitchett, Deborah Jane
dc.date.accessioned2014-06-08T22:51:35Z
dc.date.accessioned2022-07-06T22:22:21Z
dc.date.available2014-06-08T22:51:35Z
dc.date.available2022-07-06T22:22:21Z
dc.date.copyright2006
dc.date.issued2006
dc.description.abstractLibrary jargon is a barrier to users in their interactions with library staff and systems. Comprehension testing has shown that many students do not understand common library jargon. Usability testing and preference testing have successfully sought user feedback in order to develop more user-friendly interfaces. In this study into language preferences, a questionnaire was based on 20 concepts taken from New Zealand university library websites. Participants were asked to label these concepts with terms of their own choosing. New Zealand university summer school coordinators were asked to forward a URL for the web-based questionnaire to students in their classes. Fifty valid responses were received. Concepts that were central to students' library experiences were labelled with as few as 4 different terms, while less central concepts were labelled with more than 30. Library jargon was an important influence on students' choice of terminology. For many concepts, however, students used terms that had not been found on library websites. Further research is recommended into a broader range of concepts, and into whether user-derived terminology outperforms library jargon in whole-library context usability testing.en_NZ
dc.formatpdfen_NZ
dc.identifier.urihttps://ir.wgtn.ac.nz/handle/123456789/18831
dc.language.isoen_NZ
dc.publisherTe Herenga Waka—Victoria University of Wellingtonen_NZ
dc.rightsCC- BYen_NZ
dc.subjectlibrary jargonen_NZ
dc.subjectpreference testingen_NZ
dc.subjectacademic librariesen_NZ
dc.titleStudents' natural use of language for academic library conceptsen_NZ
dc.typeTexten_NZ
thesis.degree.disciplineLibrary and Information Studiesen_NZ
thesis.degree.grantorTe Herenga Waka—Victoria University of Wellingtonen_NZ
thesis.degree.levelMastersen_NZ
thesis.degree.nameMaster of Library and Information Studiesen_NZ
vuwschema.contributor.unitSchool of Information Managementen_NZ
vuwschema.subject.anzsrcfor080706 Librarianshipen_NZ
vuwschema.subject.anzsrcforV2461006 Library Studiesen_NZ
vuwschema.subject.anzsrcseo970108 Expanding Knowledge in the Information and Computing Sciencesen_NZ
vuwschema.subject.anzsrctoaV2280115 Expanding knowledge in the information and computing sciencesen_NZ
vuwschema.type.vuwMasters Research Paper or Projecten_NZ

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Appendix B: Results of library website survey
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