“THAT was NOT there before”: how family history researchers use public libraries in New Zealand

Abstract

PROBLEM This study examines how family history researchers use libraries in New Zealand. It seeks to understand their relationship with libraries, the information-seeking behaviour and strategies they employ, and how they access resources and retrieve records at libraries. These aspects have not been studied recently and so the amount of current data on them is lacking, leaving many components to be examined. METHODOLOGY A mixed-methods design was used to gather data via an anonymous online survey, asking quantitative and qualitative questions. The survey was sent to members of the New Zealand Society of Genealogists, and the results were analysed statistically for key themes and patterns. RESULTS Family history researchers use libraries to access the physical and electronic materials. Their strategies and behaviours are dictated by their relationship with libraries. Libraries still play a key role in the facilitation and success of family history research, even with the pervasiveness of the internet. IMPLICATIONS Libraries need to maintain and develop the current physical and electronic access they provide to key family history materials. The relationship between family history researchers and the libraries they use is integral to their research success.