Public servants want to make a difference

Abstract

New Zealand public servants are generally satisfied with their jobs and want to make a difference to society, although they have mixed feelings about their organisations. To understand this discrepancy between what they feel about their jobs and what they feel about their employers, this article – the second of two analysing the results of a survey of almost 16,000 PSA members in 2013– looks at respondents’ characteristics, attitudes and experiences in the workplace.