Job satisfaction of North Shore library employees

Abstract

This study investigates the job satisfaction of North Shore public librarians, using a written questionnaire. It examines overall levels of job satisfaction, explores correlation between job satisfaction and age, salary, part-time versus full-time status and librarians compared to library assistants. It also uses Herzberg's theory to examine factors of librarians' jobs which might be indicative of job satisfaction or dissatisfaction. A questionnaire was distributed to permanent weekday professional library staff at all 6 branches of North Shore libraries, resulting in 47 responses. Data analysis concentrated on comparisons between 'very satisfied', 'satisfied' and 'not very satisfied' responses. Overall satisfaction rates were high: 90% of respondents were either 'satisfied' or 'very satisfied' in their current positions. Part-time staff were more satisfied than full-timers. Qualified librarians were more satisfied than assistants. A negative correlation was found between salary and job satisfaction. Staff were most satisfied with relationships with their co-workers and working with the public. They were least satisfied with pay and chances for promotion.