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"The only problem is finding a job": Multimodal analysis of job interviews in New Zealand

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dc.contributor.advisor Marra, Meredith
dc.contributor.advisor Holmes, Janet
dc.contributor.author Kuśmierczyk, Ewa
dc.date.accessioned 2013-09-16T00:37:10Z
dc.date.accessioned 2022-11-02T23:57:20Z
dc.date.available 2013-09-16T00:37:10Z
dc.date.available 2022-11-02T23:57:20Z
dc.date.copyright 2013
dc.date.issued 2013
dc.identifier.uri https://ir.wgtn.ac.nz/handle/123456789/29330
dc.description.abstract The job interview is a crucial stage in the decision-making process for employment. Research has shown that establishing trust with the interviewer (Kerekes, 2006) and constructing a believable identity (Campbell & Roberts, 2007; Roberts & Campbell, 2006) are crucial elements that promote positive outcomes. These features are closely related to the establishment of mutual understanding, which has been found to facilitate positive evaluation of the candidate (Kerekes, 2003, 2006; Roberts & Campbell, 2006). Most research investigating this issue within discourse analysis has focused on speech as the key conduit of the above features. However, speech is only one of many resources available to the participants – modes such as gesture and gaze, as well as written text all intersect with speech in meaning-making, and thus are also fundamental in shaping the outcomes of the job interview. This thesis identifies elements of the interview interaction that facilitate positive evaluation of the candidate by taking an approach that combines Multimodal Interaction Analysis (Norris, 2004a, 2011) and notions of identity within a social constructionist framework (Bucholtz & Hall, 2005). This methodology allows for a detailed observation of components such as mutual understanding and trust as they emerge within interaction viewed as a sequence of actions realised through a variety of communicative resources. The data in this study consist of audio-video recordings of job interview interactions in two settings in New Zealand - a mock encounter between graduates and employers at a local university careers centre, and job interviews with highly experienced professionals at a large recruitment agency. The first stage of data analysis uses Multimodal Interaction Analysis to investigate how candidates and interviewers establish mutual understanding through actions structured by various modes. Based on the features identified during this phase, initial background presentations and self-promotion styles become the focus of analysis in the second part of the thesis, where multimodal aspects of believable identity production are examined. Findings demonstrate how candidates and interviewers negotiate mutual understanding through embodied conduct, which promotes trust and thus increases the chances of positive evaluation. Constructing a convincing image of oneself as a suitable candidate relies on mutual understanding throughout the interview, but the initial stage of the encounter, the candidate’s background presentation in particular, becomes a crucial site of believable identity production and trust establishment. Furthermore, the candidates produce their identities by means of different self-promotion styles. The interpretation of these styles as renditions of a more or less believable identity is examined in terms of how they link to wider socio-cultural ideologies as well as local behavioural and interactional norms. Overall, this thesis contributes to the field of sociolinguistic research on institutional interaction by taking a multimodal approach that provides an extended view of how interview dynamics are shaped, and advances the field by providing some methodological solutions that can facilitate future multimodal analyses. Secondly, it expands on the current interest in the notion of trust by observing how it functions in gatekeeping encounters. en_NZ
dc.format pdf en_NZ
dc.language en_NZ
dc.language.iso en_NZ
dc.publisher Te Herenga Waka—Victoria University of Wellington en_NZ
dc.rights Access is restricted to staff and students only. en_NZ
dc.subject Job interview en_NZ
dc.subject Multimodal analysis en_NZ
dc.subject Gesture en_NZ
dc.subject Discourse en_NZ
dc.title "The only problem is finding a job": Multimodal analysis of job interviews in New Zealand en_NZ
dc.type Text en_NZ
vuwschema.contributor.unit School of Linguistics and Applied Language Studies en_NZ
vuwschema.subject.anzsrcfor 200401 Applied Linguistics and Educational Linguistics en_NZ
vuwschema.subject.anzsrcfor 200403 Discourse and Pragmatics en_NZ
vuwschema.subject.anzsrcfor 200405 Language in Culture and Society (Sociolinguistics) en_NZ
vuwschema.subject.anzsrcseo 940599 Work and Institutional Development not elsewhere classified en_NZ
vuwschema.subject.anzsrcseo 970120 Expanding Knowledge in Languages, Communication and Culture en_NZ
vuwschema.type.vuw Awarded Doctoral Thesis en_NZ
thesis.degree.discipline Applied Linguistics en_NZ
thesis.degree.grantor Te Herenga Waka—Victoria University of Wellington en_NZ
thesis.degree.level Doctoral en_NZ
thesis.degree.name Doctor of Philosophy en_NZ

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