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Investigation to determine the current state of end-user records management training : drivers, content and delivery mechanisms

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dc.contributor.author Davidson, Jacqueline Clare Paice
dc.date.accessioned 2013-05-02T02:29:09Z
dc.date.accessioned 2022-11-02T20:05:14Z
dc.date.available 2013-05-02T02:29:09Z
dc.date.available 2022-11-02T20:05:14Z
dc.date.copyright 2006
dc.date.issued 2006
dc.identifier.uri https://ir.wgtn.ac.nz/handle/123456789/28947
dc.description.abstract This research was conducted to investigate and determine the current state of end-user records management training: drivers, content and delivery mechanisms. A mixed-methods approach was adopted. An anonymous questionnaire was used to survey records managers in New Zealand, Australia, Canada, The United States and the United Kingdom. Data collected provided information about: respondents collective profile; recordkeeping environment; training provision and frequency; mode of training; training skill development; needs analysis and organisational training support. The result was a snapshot of records management end-user training as at January 2006, which additionally identified triggers for training and training content. The research revealed opportunities for generic training packages, and highlighted the need for records managers to undertake needs analysis and skill assessment training to better support the needs of their end-users. en_NZ
dc.format pdf en_NZ
dc.language en_NZ
dc.language.iso en_NZ
dc.publisher Te Herenga Waka—Victoria University of Wellington en_NZ
dc.subject Records management en_NZ
dc.subject end-user training en_NZ
dc.subject needs analysis en_NZ
dc.subject training skill development en_NZ
dc.subject compliance en_NZ
dc.title Investigation to determine the current state of end-user records management training : drivers, content and delivery mechanisms en_NZ
dc.type Text en_NZ
vuwschema.contributor.unit School of Information Management en_NZ
vuwschema.type.vuw Masters Research Paper or Project en_NZ
thesis.degree.discipline Library and Information Studies en_NZ
thesis.degree.grantor Te Herenga Waka—Victoria University of Wellington en_NZ
thesis.degree.level Masters en_NZ
thesis.degree.name Master of Library and Information Studies en_NZ


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