Exploring information literacy documentation in New Zealand public libraries : operational purposes and library staff responsibilities

Abstract

Information literacy has been defined as the ability to recognise that information is needed and to identify, locate, evaluate, and use effectively that information for problem solving, decision-making and research. In order to implement effective information literacy programmes, public libraries need to take an active role in developing clear written documentation. This study explored the operational purpose of written information literacy documentation and it explored the responsibilities of library staff involved in developing information literacy documentation and programmes in New Zealand public libraries. The study adopted a mixed methods design examining information literacy documentation followed by in-depth interviews. Results from this study indicate that the New Zealand public libraries studied do not use comprehensive documentation to guide their information literacy programmes. This study also showed that national and international initiatives had little influence on the development of information literacy documentation and programmes in New Zealand public libraries. A range of experiences, knowledge and perspectives influenced the responsibilities of library staff involved in developing information literacy documentation and programmes. Overall this study shows that information literacy programmes in New Zealand public libraries are influenced by the need to have comprehensive information literacy documentation, library staff with relevant experience and knowledge, adequate resources and positive support from council stakeholders.