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Relational Practice in Meeting Discourse in New Zealand and Japan: A Cross-Cultural Study

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dc.contributor.advisor Holmes, Janet
dc.contributor.advisor Marra, Meredith
dc.contributor.author Murata, Kazuyo
dc.date.accessioned 2011-09-05T01:49:15Z
dc.date.accessioned 2022-10-30T20:39:48Z
dc.date.available 2011-09-05T01:49:15Z
dc.date.available 2022-10-30T20:39:48Z
dc.date.copyright 2011
dc.date.issued 2011
dc.identifier.uri https://ir.wgtn.ac.nz/handle/123456789/26149
dc.description.abstract This thesis explores Relational Practice in meetings in New Zealand and Japan, focussing in particular on small talk and humour which can be considered exemplary relational strategies. It examines these two areas of Relational Practice, firstly in terms of their manifestations in New Zealand and Japanese meetings, and secondly in terms of the ways they are perceived in the context of business meetings. This research takes a qualitative approach to the data analysis and employs a neo-Politeness approach to the analysis, a modified version of standard Politeness Theory. The concepts of Relational Practice and community of practice also proved to be of fundamental value in the analysis. Two kinds of data were collected: firstly meeting data from 16 authentic business meetings recorded in business organisations in New Zealand and Japan (nine from a New Zealand company and seven from a Japanese company). Secondly, perception data was collected in Japan using extended focus group interviews with Japanese business people (a total of six groups from three business organisations). The research involves a contrastive study using interactional sociolinguistic analytic techniques to examine manifestations of small talk and humour in meeting data collected in different contexts. The first phase of the study is cross-cultural, comparing meetings in New Zealand and Japan, and adopting a combined etic-emic approach. The second phase of the study analyses and compares the use of small talk and humour in different types of meetings, i.e. formal meetings (known as kaigi in Japanese) and informal meetings (known as uchiawase/miitingu in Japanese) in New Zealand and Japan. A further aim is to explore how Japanese business people perceive New Zealand meeting behaviours in relation to small talk and humour and to consider what might influence people‘s perceptions of these aspects of relational talk. The analysis of the authentic meeting data indicates that the important role of Relational Practice at work is recognised in both New Zealand and Japanese meetings, although the data also highlights potentially important differences in manifestation according to the community of practice and the type of meetings. The data demonstrates that Relational Practice is constructed among meeting members discursively and dynamically across the communities of practice and the kinds of meetings. The analysis of the perception data indicates that while Japanese business people do not have identical evaluations of the manifestation of any particular discourse strategy, their perceptions are mostly similar if they work in the same workplace. The data also demonstrates that the participants‘ international business experience influences their perceptions. Furthermore the analysis indicates that manifestations of small talk and humour in New Zealand meetings are not necessarily evaluated by the Japanese business people in the same or similar way as by New Zealand people. Through both the analysis of the meeting and perception data, this study indicates that people‘s linguistic behaviours and perceptions regarding Relational Practice are influenced not only by underlying expectations of their community of practice but also by those of the wider society in which the community of practice is positioned. en_NZ
dc.language.iso en_NZ
dc.publisher Te Herenga Waka—Victoria University of Wellington en_NZ
dc.subject Relational practice en_NZ
dc.subject Workplace discourse en_NZ
dc.subject Politneness en_NZ
dc.title Relational Practice in Meeting Discourse in New Zealand and Japan: A Cross-Cultural Study en_NZ
dc.type Text en_NZ
vuwschema.contributor.unit School of Linguistics and Applied Language Studies en_NZ
vuwschema.subject.marsden 380205 Language in culture and society (Sociolinguistics) en_NZ
vuwschema.type.vuw Awarded Doctoral Thesis en_NZ
thesis.degree.discipline Linguistics en_NZ
thesis.degree.grantor Te Herenga Waka—Victoria University of Wellington en_NZ
thesis.degree.level Doctoral en_NZ
thesis.degree.name Doctor of Philosophy en_NZ

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