SeniorNet: Meeting the Computer Literacy Needs of its Older Adult Members in Palmerston North?

Abstract

This research project is a small scale study of a self-selected random sample group of older adult members of the SeniorNet Palmerston North learning centre. The overarching objective was to determine the extent to which this learning centre is meeting the computer literacy needs of its older adult members, in order to understand more about the experience and motivation of this group of learners. A self-administered survey explored reasons for joining the organisation, measured levels of satisfaction with classes attended and hence the effectiveness of the computer training provided. The survey results provided demographic data, details of computer experience before and since joining the learning centre, information relating to educational background and work experience, as well as identifying features of SeniorNet which facilitate learning experiences. From the data it emerged that two of the most important factors contributing to the older adult members of SeniorNet wanting to engage in computer use are the desire to keep up with new technologies and an enjoyment of life-long learning. With 95.1% of the Palmerston North members of the organisation who responded to the survey endorsing it, the conclusion is that SeniorNet Palmerston North is meeting the computer literacy needs of its older adult members, with several key factors contributing to the success of the organisation.