Employee Commitment and the Perception of Organisational Change in New Zealand Public Libraries

Abstract

Purpose: The aim of this study is to determine if factors influencing employee perception of an organisational change process, and employee commitment during change, are related to one's position in the organisational hierarchy or length of service. Benefits of this study include an opportunity to determine if there are notable differences in how different groups take to a change process, and to provide information with which to develop unique ways to ensure the process is as smooth as possible for each group. Research Design and Methodology: The study focuses on the perceptions of employees of New Zealand public libraries in relation to their organisational change experiences. Findings: The study finds that employee perceptions of change, and their commitment to the organisation, differ depending on their role or position within the library. The study highlights areas of change which require significant improvement.